Deca Social business assistant
Deca is a bot that automatically responds to messages received from social networks and helps you save time and money. Deca supports several types of automatic messages:
- Fixed response: Returns a fixed response to all incoming messages, which you can change.
- Question and answer response : returns an answer based on the words in the received message.
- Menu response You can design a menu where each item has a number. By entering a number, the user receives another sub-menu. In the same way, guide the user to the appropriate answer with nested menus.
- Response from the server: You can deliver the received message to a server and return the response to the user. The message that is sent to your server includes: the number/page of the sender-social network in which the message is given and the text of the message. In this way you can reply on the server based on the decision of artificial intelligence or turn the received messages into a thread in your CRM software or other uses you know!
Other facilities of Deca include:
- Setting the hours and days of automatic response
- Designate social networks to send automatic replies
- Specify contacts to send automatic replies
- Excel output of sent messages and auto-replies Cited
- Auto respond in Whatsapp, Whatsapp Business, Telegram, Instagram, Soroush Plus and Rubika