The ConnectNetwork mobile app provides quick access to our most popular services. Using the app, you can create a ConnectNetwork account, manage your account information, make deposits into various accounts, send Messages, photos and videos to your loved ones, and (NEW) take advantage of Walk-In-Retail (Pay by cash) as an alternative to using a credit card.
Our features are based on the facility. To find out which features are available to your inmate, please add them to your account.
• Create and Manage your ConnectNetwork Account
• Make Payments and Deposits for ConnectNetwork services, such as:
o AdvancePay Phone (Prepaid Collect)
o Trust Fund (Inmate Trust Account)
o PIN Debit (Inmate Phone Account)
o Debit Link (Inmate Account for Tablet Services)
o Walk-In-Retail, a new convenient cash payment method
• Messaging (Email)
o View your Messaging inbox, send and compose messages, and save drafts
o Use your credit or debit card to purchase Message credits
o Add a photo or video attachment to your Message
o Depending on the facility, send credits to receive a reply
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